Helping always means ACTION with Multi Multi. Take ACTION to help someone.
A Active help: it's not about giving advice, it's about doing!
C Constant monitoring: our helpdesk will check on how your question is being solved.
T Timewise: help sould be a fast action. It's not about free employees but sharing knowledge by doing.
I Interaction: connecting means interaction between the person who needs help, the helpdesk and the person who can help.
O Overall: we will try to help with all possible problems.
N Never giving up: we never give up to find a solution, even if it takes a long time to find the perfect match.